This is an interesting read about handling sales objections.
It relates specifically to the insurance industry but a lot of what is covered is relevant to all other sorts of sales scenarios as well.
Hope you take the time to have a look.
Greg
via handling objections – Google Blog Search by CustomerService@sbmedia.com (Ed Lamont) on 1/6/10
Many insurance sales professionals fear, or worse—hate—handling objections. What you tell yourself at the moment you field an objection is critical. Is it something negative: “This is the part of the job I really hate,” or “Oh no! …